Health Insurance in the Cross Hairs
Unfortunately, health insurance organizations have become a target of choice for organized cybercrime. Protecting patient and business data from these forces requires strong MFA and visibility into increasing identity risks.
In 2011, it was TRICARE. Then, in 2015, there were Anthem, Premera Blue Cross, and Excellus. By 2023, Change Healthcare was in the news for losing confidential information on over 100 million Americans to persistent attackers. Not because any of these organizations were lazy or lax but because health insurance sits at the intersection of the most fertile cyber hunting grounds: detailed personal information and billing records. Protecting these targets requires deep insight into identity risks and MFA that’s hardened by strong, enterprise-grade credential management.
In 2011, it was TRICARE. Then, in 2015, there were Anthem, Premera Blue Cross, and Excellus. By 2023, Change Healthcare was in the news for losing confidential information on over 100 million Americans to persistent attackers. Not because any of these organizations were lazy or lax but because health insurance sits at the intersection of the most fertile cyber hunting grounds: detailed personal information and billing records. Protecting these targets requires deep insight into identity risks and MFA that’s hardened by strong, enterprise-grade credential management.
Key Security Challenges for Health Insurers
The list of health insurers that cyber attackers have breached has now become legendary. In 2023 alone, nearly 700 breaches accounted for the loss of hundreds of millions of patient records. Because these records are valuable for generating criminal profits through ransomware, phishing campaigns, and social engineering attacks, healthcare insurers are looking for tools to strengthen their existing controls.
Upgrading MFA or other authentication solutions has usually meant ripping-and-replacing expensive older systems. This is a non-starter for almost any industry segment but is especially hard for legacy companies trying to stay ahead of modern threats.
Health insurers are constantly pursuing mergers, acquisitions, and expansion. Success in these efforts leads to more revenue, better bargaining power, and lower premiums … but can also leave massive blind spots. Due diligence now demands that acquirers fully understand the acquired's security postures—the human and non-human identities.
It’s often the nature of health insurers to have many different heterogeneous systems deployed in their cyber defense schemes. This leads to multiple identity providers (IdPs) having both hardware and software-based authenticators, plus a plethora of legacy and modern devices to integrate with.
How Axiad Cloud Helps Health Insurers
Add Phishing-Resistant MFA
Phishing and credential theft schemes are constantly bombarding health insurance organizations. Using FIDO and PKI-based credentials for strong authentication, phishing resistance is achieved and records (and sometimes careers) remain protected.
Augment Existing Authentication Solutions
CISOs and their team want strong authentication and robust credential management, but don’t want to flush years of investment in earlier technologies. The good news: Axiad Conductor comes into the enterprise alongside traditional authentication solutions like Microsoft’s Entra ID, Ping Identity, Okta, or Forgerock and adds strong, phishing-resistant capabilities to legacy systems.
Add Visibility to Mergers with Identity Risk Insight
Mergers and acquisitions often mean inheriting risks. Due diligence tries to reveal them, but embedded technology systems are opaque: is MFA fully deployed and in use? Is there an unacceptable number of uncorrelated, unknown, or excessively powerful identities? Axiad Mesh provides visibility into identity risks that often remain hidden until the deal closes and the liability has shifted to the new owner.
Automate Credential Management
Managing authentication credentials manually, whether X.509 certificates or FIDO passkeys, reaches a point of diminishing returns somewhere around 200 users. Beyond a couple hundred users, the additional manual labor is often too much to handle or afford. Axiad Conductor automates credential management and defends against an identity breach now. The result is a shrunken attack surface and strong authentication for all users without increasing administrative workloads.
Achieve Seamless Integration
Like it or not, your authentication stack is your new perimeter. And not just one tool: you need IdP, IGA, PAM, PKI, and machine identity management solutions that all work together. Axiad Conductor integrates with your existing IAM systems to provide phishing resistance, strong credentials, and lifecycle management without disrupting operations.
Real Results for Health Insurance Organizations
Horizon Blue Cross Blue Shield of New Jersey
Read how one of the region's largest insurers brought streamlined credential management and strengthened MFA to 10,000 workers and contractors.
Achieve Compliance with Axiad Cloud
Meet stringent security and compliance standards such as NIST, FedRAMP, and PCI DSS. Axiad Conductor offers phishing-resistant authentication and credential solutions that comply with the latest regulations and guidelines.
Ready to Secure Your Health Insurance Organization?
Take the next step in securing your health insurance business and its customers with Axiad’s solutions for identity risk management and phishing-resistant multi-factor authentication.